Building, managing, updating and supporting your own facilities management software is just one of many competing priorities for your company. This often results in a neglected product that in turn neglects your requirements.
Settling for a somewhat faster horse
Henry Ford famously said that if he had asked people what they wanted, they would have said faster horses. Knowing your pain points is only the first stage of problem solving: it takes dedicated and specialized resources to design a solution that transcends the problem and takes you to another level.
There’s always a price tag
When you add it all up, the real development and opportunity cost of a homegrown product can often outweigh the cost of acquiring a proprietary solution. And by the time you are in a position to assess the return on your investment, it’s already too late.
Are you better off alone?
Can you rely on a nominally supported in-house application to meet your dynamic facility management requirements? Are you getting the support you need to get the job done? Is it going to keep pace with industry trends such as flexible working? Will it integrate seamlessly with other applications?