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Transform how you do business

Capture new opportunities across your organization when you bring people, data, and processes together with Microsoft Dynamics 365—intelligent business applications that help you manage and run your entire business while better engaging customers.

Drive your digital transformation with Dynamics 365

Grow, evolve, and transform every part of your business to better meet the changing market and needs of your customers.

Engage customers

Build personalized experiences across all customer touchpoints—from consideration to purchase.

Empower employees

Give your employees familiar tools and actionable insights so they can do their best work.

Optimize operations

Anticipate and manage business needs with more intelligent processes and predictive guidance.

Transform products

Innovate new business models, automate processes, and shift from being reactive to proactive.

Intelligent applications that work smarter together

Run your entire business from end to end with intelligent applications that seamlessly work together in the cloud—unifying the capabilities of CRM business software and ERP systems.

DYNAMICS 365 FOR

Sales


Turn relationships into revenue by bringing digital intelligence into every deal.

DYNAMICS 365 FOR

Customer Service


Earn customers for life by using more detailed information to provide world-class customer service.

DYNAMICS 365 FOR

Operations


Make data-driven decisions with a comprehensive manufacturing, retail, and financial enterprise solution.

DYNAMICS 365 FOR

Field Service


Master the service call with smarter capabilities—from optimized scheduling to predictive maintenance.

DYNAMICS 365 FOR

Project Service Automation


Successfully manage your project-based business and better satisfy clients using intelligent tools.

DYNAMICS 365 FOR

Marketing


Unify your sales and marketing to connect customer experiences at every interaction with Adobe Marketing Cloud.

DYNAMICS 365 FOR

Customer Insights


Drive customer engagement using relevant insights on how to best serve your customers.

Engaging customers

Helsana turned to enterprise business solutions from Dynamics 365 to help them more effectively meet the needs of its insurance customers.

How to thrive in the digital economy

Before you start your company’s digital transformation with Dynamics 365, learn key insights from an industry expert on how to navigate and compete in today’s digital economy.

Explore resources

Find content and guidance to help your business grow, evolve, and transform.

What’s new

Get the latest news, events, and feature information about Dynamics 365.

What analysts are saying

Discover why Dynamics 365 is winning over top industry analysts and garnering awards.

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