Knowledge Management is the name of a concept in which an enterprise consciously and comprehensively gathers, organizes, shares, and analyses its knowledge in terms of resources, documents, and people skills.
This knowledge resides in many different places within an enterprise such as: databases, knowledge bases, filing cabinets and peoples’ heads. They are distributed right across the company. All too often one part of a company repeats work of another because it is impossible to keep track of, and share information within the company. In some cases this knowledge is lost forever when a member of staff decides to move on.
Companies need to:
– Identify their knowledge assets.
– Determine how to manage and make use of these assets to achieve business objectives.
Today, knowledge management is experiencing a resurgence of sorts, with the explosion of collaboration technologies enabling individuals to create, share, contribute and comment on information. Microsoft technologies like SharePoint and Commerce Server are delivering the tools to support knowledge management sharing and colaboration.
APACHE has assisted some of Queensland’s leading enterprises including the Oaks Hotels and Resorts and Aquagen Water and Renewable Energy, to ACQUIRE, STORE, MANAGE, AND PROTECT these assets.
For more information please send an email to firstname.lastname@example.org or call (07)53511500 and ask to speak with one of our consultants.